Solved: HP Printer Cannot Connect to Web Services

Some HP printers allow users to use web-connected printing services. However, some HP printer users reported that there was a problem connecting to the server. The printer does not connect to web services when this error occurs. Here are some fixes that might resolve the issue, “Hp Printer Could Not Connect To Web Services“.

What if the HP Printer does Not Connect to the Server?

The printer does not connect to web services when this error occurs. Here are some fixes that might fix the Hp Printer Could Not Connect To Web Services.

Check the Printer Connection

First, verify that the printer is properly connected to HP Web Services. Note that HP printers cannot connect to Web Services if connected with a USB cable. Users can check the printer’s connection status by opening a Wireless Network or Settings menu on its LCD screen. Next, users should see a blue wireless icon indicating that a printer is connected. Users will need to connect the printer to web services if they cannot see this light.

Restart the Printer, Router and PC.

Restarting the router, printer , and PC may resolve connectivity issues. Start by turning off and unplugging the router.
Then turn off the HP printer.
Shut down the desktop or laptop.
Plug the router back in and turn it on.
Power the printer back on.
Then start the desktop or laptop.

Enable Web Services from the Printer’s Embedded Web Server Web Page

Some users may need to enable web services through the Embedded Web Server page to resolve the issue. A problem occurred while connecting to the server. Error. To do this, users will first need to print a network configuration page from a file. Install , Network Settings , or Wireless menu on their printer’s LCD screen. Users can consult their printer manuals for more specific information on printing a network configuration page. Then follow the instructions below when you have printed this page.

Open a web browser in Windows.
Next, enter the URL of the Embedded Web Server listed in the network configuration page into the URL bar of the browser. This URL takes the form of a number and could be something like: http://169.172.123.45.
Then click a Web Services tab on the EWS page that opens.
Tap the Continue , Enable , or Power on button on the Web Services tab. Users can then use the Web Services Setup Wizard.

Hp Printer Could Not Connect To Web Services

Adjust the HP Printer’s DNS Settings.

Some users have confirmed that they have fixed server connection errors by changing the HP printer’s DNS server to 8.8.8.8 IP address. To do this, open the Embedded Web Server page as shown above. Then click Wireless on the left of the Network tab. Select the IPv4 tab, enter 8.8.8.8 as the first DNS, then click Apply . Users then configured the printer to use Google’s DNS instead of the router’s DNS server.

HP Printer Firmware Update

Firmware updates for some HP printers may also resolve the issue. A problem occurred while connecting to the server. Error. To update the HP printer firmware, open HP Customer Support webpage.
Click Printer on the HP Customer Support page to open a search box.
Enter your HP printer model in the search box and then click the Submit button.
Then scroll down to and click Firmware on the printer page.
Click Download save update printer firmware.
Then click on the downloaded firmware file to open the HP Printer Update window. Note that the printer must be turned on when updating its firmware.
Check the box corresponding to the serial number of the HP printer.
Then press the Update button.

Launch HP Print and Scan Doctor.

HP Print and Scan Doctor is a utility capable of troubleshooting HP printer connectivity issues. So, this might also be useful to fix the There was a problem connecting to the server. Error. Users can run HP Print and Scan Doctor as follows.

Click Download Now on the HP Print and Scan Doctor page to download this software.
Then click HPPSdr.exe to open the HP Print and Scan Doctor window.
Click Start and select your HP printer.
press the Next button.
Select Scan Fix if there was a problem connecting to the server. an error occurs while trying to scan.
The utility could then automatically fix some detected issues. However, follow the instructions provided if it provides additional solutions to the problems.

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